Important Announcement About Reveal

Subscribers should be receiving the following announcement about Presale today in an email, but we wanted to post here as well in case you missed it:

Due to an unfortunate incident with a bulldozer, our site is running slow. Everything is currently working on the site, but we anticipate with heavy traffic that experience will be compromised for some users. It is our mission to provide the best experience for all of our customers, and especially our subscribers at presale. We have decided in order to provide this experience, we will be delaying Subscriber Presale until tonight at 11pm Eastern, one hour before our regularly scheduled public reveal. The Live Chat for Presale will start at 10 pm EST.

The full reveal will be as scheduled at midnight eastern.

We sincerely apologize for the inconvenience. It is the only choice, however, when we consider any customer having a bad experience. We have been assured by our team and our data center that they are working as quickly as possible to get our site performance back to 100%

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11 comments

  1. photochic17 says…
    08/27/2014

    :( :( :(

    0 Reply 0 Replies
  2. melissa70ss says…
    08/27/2014

    NOOOO!!! :( I can't make the 11pm pre-sale. Guess I'm not buying anything extra this month. :(

    0 Reply 0 Replies
  3. tburley says…
    08/27/2014

    Well thanks a lot bulldozer...

    1 Reply 0 Replies
  4. atreece says…
    08/27/2014

    this is so weird, im here at work patiently waiting and now I hear we are delayed until tonight. funny how the universe works. okay back to work...

    0 Reply 0 Replies
  5. Travelsoul says…
    08/27/2014

    bummer… Ill be in my spin class during that time. It's hip hop night and I can't miss :) Oh well

    1 Reply 0 Replies
  6. writerlady says…
    08/27/2014

    Ack... a bulldozer, eh? Well - I'll be back later today.

    0 Reply 0 Replies
  7. toribissell says…
    08/27/2014

    Well I appreciate you trying to make sure we all have a great experience. Thanks.

    0 Reply 0 Replies
  8. Janeh says…
    08/27/2014

    Thanks for letting us know :)

    0 Reply 0 Replies
  9. Sparkliie says…
    08/27/2014

    I have to say...I really appreciate everything that everyone does at SC. It had to have been a difficult decision to postpone reveal, but as you said, it is the best thing to do. Thanks for being so awesome to us!

    0 Reply 0 Replies
  10. Lschreck says…
    08/27/2014

    Will the new ink pads be available at reveal?

    0 Reply 0 Replies
  11. Sherusso says…
    08/27/2014

    and I woke up at 1.45am for reveal, oh well, I will try at 1pm today. The fun of living in Melbourne, Australia, lol

    0 Reply 0 Replies

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