An Important Message About Your Project Life® Subscription

Dear Project Life® Subscriber,

You are receiving this email because you are a Project Life® kit Subscriber. Three years ago, we partnered with Becky Higgins, the creator of Project Life®, to bring you a monthly dose of inspiration and unique cards and embellishments to help you document your life. Our Project Life® kit has grown quickly to become one of Studio Calico’s most popular offerings and I have been so thrilled to see how our community uses the monthly kit products in unique and creative ways.

After an amazing three-year relationship with Becky Higgins and the Project Life® team, we discussed the respective evolution of our companies and after careful consideration on both sides, made the mutual decision to end our licensing agreement.

I understand you might be asking “if something is so popular, why end the relationship?” and the answer is that both of our companies have changed in the past three years. While we absolutely enjoy working together, our contract was ending and instead of renewing for another period of time, we decided it would be best to allow both of our brands the flexibility to continue to evolve in the years ahead.

On a personal note, Becky is a dear friend who pioneered the concept of Project Life®, inspiring thousands of women to document their lives. At the time our companies joined forces, we were both in a period of rapid growth and by joining our efforts, we created something really special together. I sincerely appreciate the opportunity we have had to work with the entire team at Project Life® during the past several years. While we are parting ways in our formal relationship, we will continue to support and encourage each other as this industry develops, just without anything formal in place. Becky has even offered a discount code to show her appreciation. Customers can receive $5 off a $30 order — just visit shopbeckyhiggins.com, choose the Physical Shop, and enter BHSC_SUB at checkout to receive the discount. Valid 10/30/15-11/7/15 at 11:59 PST.

As we move forward, subscribers of the Project Life® monthly kit will have the option to remain as a Studio Calico subscriber to any of our monthly kits:

  • Scrapbook: Perfect for the traditional memory keeper, featuring 12x12” papers, alphabets, embellishments, stickers and more.
  • Stationery: Enjoy a selection of greeting cards, envelope seals, washi tape many with a DIY element.
  • Planner: Organize and decorate your planner with fun stickers, unique dividers and embellishments, flexible for any planner size.
  • Documenter: Get a monthly dose of inspiration with embellishments, stamps, and papers sized for pocket page scrapbookers.


If you choose to continue as a subscriber with any of our kits, we have a small thank you in a $20 discount to our upcoming Black Friday sale. All subscribers who have transferred their subscription to the Scrapbook, Stationery, Planner or Documenter kit by 11/23/2015 will receive a $20 discount to the SC Shop which may be used during our Black Friday sale. Simply enter DOCUMENTER20 at checkout. Valid 11/23-11/30/2015 at 11:59pm EST. Not valid on previous purchases. Code is good for one use only. User must have transferred their Project Life® subscription to the Documenter, Stationery, Planner or Scrapbook kit subscription. Must enter promo code at checkout. Refunds will not be issued for misused or non-entered codes.


Please visit this link for a first look at your Canyonlands Documenter kit: http://www.studiocalico.com/documenter-canyonlands

We look forward to hearing your feedback regarding how our kits can evolve to continually inspire you.

We understand this may leave you with a lot of questions in mind. We’ve asked your fellow subscribers and our team here to compile a list of FAQs to help address those. If we have not addressed your question, we encourage you to start a conversation with our Customer Service team.

Sincerely,
April Foster
CEO

WHAT DOES THIS MEAN FOR MY PROJECT LIFE® SUBSCRIPTION?
We love having you as a part of our Project Life® subscription and community and are committed to serving you with inspiration each month. Subscribers of the Project Life® subscription will transition to our Documenter kit (unless otherwise notified) which includes 4x6” and 3x4” journaling cards, along with a selection of embellishments designed to coordinate together allowing you to spend less time in the aisles of a craft store and more time documenting the moments of your life. In addition, this kit ships free and you can add other supplies to your order without incurring shipping fees*. As a thank you for continuing as a subscriber, you’ll receive $20 off during our Black Friday sale.

Is there any incentive for me to remain a subscriber?
All subscribers who have transferred their subscription to the Scrapbook, Stationery, Planner or Documenter kit by 11/23/2015 will receive a $20 discount to the SC Shop which may be used during our Black Friday sale. Simply enter DOCUMENTER20 at checkout. Valid 11/23-11/30/2015 at 11:59pm EST. Not valid on previous purchases. Code is good for one use only. User must have transferred their Project Life® subscription to the Documenter, Stationery, Planner or Scrapbook kit subscription. Must enter promo code at checkout. Refunds will not be issued for misused or non-entered codes.

If I’m currently a Project Life® subscriber, what will I receive in the mail if I do nothing?
If no action is taken, your subscription will be changed to the Documenter Kit. You have until 11/23/15 at 11:59pm EST to cancel your subscription without penalty.

Can I cancel my subscription?
You have until 11/23/15 at 11:59pm EST to cancel your subscription without penalty.

What is the deadline to cancel my subscription?
You have until 11/23/15 at 11:59pm EST to cancel your subscription without penalty.

What does this change mean for my subscription?
Your subscription pricing and terms are the same with the Documenter kit. If you choose to go to a Scrapbook, Stationery or Planner kit then your pricing may change accordingly but your terms will be the same.

Will there still be the same selection of add-ons and add-on kits?
Yes, absolutely.

Will my Rewards status be affected during this transition?
No. If you are currently a Rewards member, you will remain so after this transition. All months purchased in the Project Life® subscription will transfer to a new subscription so if you were almost at Rewards status, you’ll continue to accumulate towards Rewards status.

Can I switch to a different subscription and keep my Rewards status?
Yes. Whether you choose to select a new subscription or be automatically transferred to the Documenter kit, your Rewards status will transfer. You will retain your current commitment as well.

Can I transfer my Rewards status to another subscription I currently have with Studio Calico?
No. Transferring your Rewards status only applies to a new subscription, not current subscriptions.

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17 comments

  1. toribissell says…
    10/30/2015

    wow.

    0 Reply 0 Replies
  2. cloudyya says…
    10/30/2015

    So does this mean square corners MIGHT be a possibility?

    5 Reply 0 Replies
  3. jinjiru says…
    10/30/2015

    Where can we read the footnotes? F.e. for this phrase:
    In addition, this kit ships free and you can add other supplies to your order without incurring shipping fees*.

    2 Reply 0 Replies
  4. Sarastella says…
    10/30/2015

    Will the type of cardstock used remain the same in the Documenter kit?

    0 Reply 0 Replies
  5. samanthas says…
    10/30/2015
    1 Reply 0 Replies
  6. Sarastella says…
    10/30/2015

    Great, thanks @samanthas

    1 Reply 0 Replies
  7. corinne says…
    10/30/2015

    Perfect for me! If I still receive the same quality and quantity, you can call it whereabouts too!

    1 Reply 0 Replies
  8. IsGurra says…
    10/31/2015

    Is the paper going to be the same thik quality? And wy are not the price going down?

    0 Reply 0 Replies
  9. iamelel says…
    10/31/2015

    Can you explain better what will be the difference in the kit beside the change of name?

    0 Reply 0 Replies
  10. deardalya says…
    10/31/2015

    Cancelling without penalty before Nov 23rd 2015.

    What?

    Why are the goalposts being moved now? Before it was cancelling without penalty before your subscription would automatically change to a month-to-month sub in Jan 2016. Now this. Honestly you guys- get it together already. I don't know if I am coming or going every time I log into this website.

    Can somebody provide ONE DEFINITIVE ANSWER to the following question, ONCE AND FOR ALL:

    Q. I want to finish my "PL/Documenter/Whatever-the-hell-you-want-to-call-it-now" subscription with the December 2015 kit. I have no interest in starting a 2016 pocket project. I do not want a Jan 2016 kit. WHAT IS THE LAST DAY FOR ME TO CANCEL MY SUBSCRIPTION WITHOUT PENALTY SO I GET THE DEC KIT, BUT *NOT* THE JAN 2016 KIT??

    Thanks in advance for a perfectly clear & concise answer.

    3 Reply 0 Replies
  11. Topsy says…
    10/31/2015

    I have been subscribing for I think about 5 months to the 'Project Life' kit I took a 6 months subscription out. If I don't cancel and continue with the documenter kit does the subscription start all over again with 6 months or does it continue with the Project Life subscription?

    I feel in two minds at the moment and I'm not sure I would want to commit to another 6 months.

    Many thanks in advance.
    Claire Crompton

    0 Reply 0 Replies
  12. janeangel says…
    10/31/2015

    I am confused. In the November reveal video Caitlian calls the kit project life and the title graphic in the video says "canyonlands preview project life", so it seems to me that this preview is actually showing the LAST Project Life Kit from the Becky Higgins and Studio Calico partnership.

    So this kit isn't actually showing what the Studio Calico Documenter Kit is going to look like or contain. So then people are really only going to get a sneak peek the day before the "cancel without penalty" deadline to see what a Studio Calico Documenter Kit may actually look like in reality. When will people be able to see a Documenter kit that doesn't contain and content from the Becky Higgins and Studio Calico partnership?

    0 Reply 0 Replies
  13. chhall28 says…
    11/01/2015

    I tried to cancel my subscription and it had already changed to the documenter kit and said I WOULD be charged a fee to cancel. So how do I cancel without the fee????

    3 Reply 0 Replies
  14. mugsie says…
    11/03/2015

    I had heard that there was no longer a Project Life kit at Studio Calico (one sub I had been a long time subber of) so I came over to see if it was true. I was honestly just going to read the post then I started reading the comments. Ladies, remember, you are posting comments that everyone, the whole internet world can see. Before you press submit, ask yourself, is this really something I would say to somebody face to face and is this necessary? I once again am shocked at how much people, fellow crafty ladies, can so easily put one another down and be down right mean.
    Think before your press submit: is it going to inspire or help someone? Yes, Awesome. Is it necessary? No so maybe don't say anything if it's not kind. Is it mean or disrespectful? Yes, then maybe rethink it.
    I'm sorry, I had to say something. This is supposed to be a place that's fun, inspiring and uplifting. Yet every time I come to read a post or check something I need info on there's so many awful comments (some
    Good too yay). Cyber bullying is a thing even if you aren't a kid and even if it's on a businesses forum. Let's practice what we preach to our kids. Start a conversation if you have a question or are concerned about your sub so the rest of the people who are just looking at information don't have to run into all the negative fluff.
    In peace. <3

    3 Reply 0 Replies
  15. ldtrollinger says…
    11/06/2015

    I just tried to cancel my "project life" subscription and got a pop-up saying that if I cancel before my commitment is complete I will be charged a cancellation fee. Is there a cancellation fee if you were a subscriber to the Project Life Kit and do not want to continue with the documenter kit?
    I am confused because it was explained in an e-mail I received and on this site that I could cancel by 11/23/15 without penalty. I know it would be best to send this question directly to customer service but I did not want to risk being charged a fee and paying a lot of money (50% of my remaining commitment) since I chose the one year subscription and have only received three kits. Also I think it is very important that the warning be removed as it is very misleading and does not guarantee that if I cancel I will not be penalized.

    0 Reply 0 Replies
  16. supertoni says…
    11/18/2015

    Yes to this @mugsie. I completely and 100% agree with everything you said. For crying to loud, this is a business' website. Hello.

    0 Reply 0 Replies
  17. supertoni says…
    11/18/2015

    I do have a question for someone at Studio Calico. I think this is a question that will benefit others so I am asking it publicly.

    Will the documenter kit have there about the same amount of cards/ embellishments as before? I appreciate your feedback, and am so happy to learn that the paper used for the cards will still be the same fantastic quality. Thank you @samanthas for clearing that up.

    0 Reply 0 Replies

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