Just got my box yesterday - opened today, missing an add on kit Santa Monica :(
email customer service. they will make it right! they are always great!!
yep, email them. they can't address issues on the mb, but they will take care of you right away. :)
Yes I have...just email customer service like Julie and Christie said...they are really fabulous about fixing things. ( I admit I almost had a heart attack when it happened to me...lol., but it's all good now. :) )
Yes, just email customer service and they will take care of you. One time I had everything but the main kit and they mailed it out to me separately after I contacted them.
Thanks everyone - I just emailed them - I appreciate your responses :)
Yep, I had my two add ons missing once and they sent them right out! Great customer service here! No need to worry!!!!
yup! emailed, got a response right away and had my missing addon within the week! They were awesome!
I know how to contact SC via the form using the contact us link, but what is the direct email address - I want to send a photo. Don't worry, I'm not sending a photo of my boobs.
I think it's firstname.lastname@example.org??? Is that right??