1. Southjerseygirl
    Southjerseygirl
    Southjerseygirl
    19 posts
    Southjerseygirl

    Just got my box yesterday - opened today, missing an add on kit Santa Monica :(

  2. julie weis

    email customer service. they will make it right! they are always great!!

  3. *christiew*
    *christiew*
    christieamber
    Party of 5 3711 posts
    *christiew*

    yep, email them. they can't address issues on the mb, but they will take care of you right away. :)

  4. amystuart18
    amystuart18
    amystuart18
    3396 posts
    amystuart18

    Yes I have...just email customer service like Julie and Christie said...they are really fabulous about fixing things. ( I admit I almost had a heart attack when it happened to me...lol., but it's all good now. :) )

  5. listgirl
    listgirl
    Christine
    Blog 964 posts
    listgirl

    Yes, just email customer service and they will take care of you. One time I had everything but the main kit and they mailed it out to me separately after I contacted them.

  6. Southjerseygirl
    Southjerseygirl
    Southjerseygirl
    19 posts
    Southjerseygirl

    Thanks everyone - I just emailed them - I appreciate your responses :)

  7. klrmullins
    klrmullins
    klrmullins ~ Herriman, UT
    1171 posts
    klrmullins

    Yep, I had my two add ons missing once and they sent them right out! Great customer service here! No need to worry!!!!

  8. kphike
    kphike
    Karen
    6291 posts
    kphike

    yup! emailed, got a response right away and had my missing addon within the week! They were awesome!

  9. lilkoala3
    lilkoala3
    lilkoala3
    I am my favorite scrapbooker. 545 posts
    lilkoala3

    I know how to contact SC via the form using the contact us link, but what is the direct email address - I want to send a photo. Don't worry, I'm not sending a photo of my boobs.

    I think it's christine@studiocalico.com??? Is that right??

  10. Megan Liane
    Megan Liane
    Megan
    Megan Liane's Blog 466 posts
    Megan Liane

    Try info@studiocalico.com

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