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Forums > Customer Support > help me log in please

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tallynt
5 posts
Posted: Sun, Jun 22 2008 at 02:40PM

every time I log out – when I try to log back in again, it says username/password invalid. I then need to go through the process of "forgot password" – I can’t figure out what I am doing wrong.

Is my username – tallynt or my email address – the password I am using never changes, I just enter it again and again. It is getting frustrating b/c I would like to participate on the board, comment on layouts, etc. since I have been getting the kits forever now.

Thanks in advance


soaksupthesun
4 posts
Posted: Sun, Jun 22 2008 at 03:36PM

I had the same trouble all last week.  It’s working now.  I’m not sure what I did to make it work. But I finally changed the password to something different.  I wanted to keep the same PW so I wouldn’t forget,  but finally changed it.

 Good Luck,

MariaA

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ann-marie
558 posts
Posted: Sun, Jun 22 2008 at 03:44PM

your user name should be ‘tallynt’ – have you tried deleting your ‘cookies’?? I usually try that and it works fine afterwards ;)

good luck!!



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Ann-Marie

www.thefunkybaglady.etsy.com

 

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ricanlaw
5309 posts
Posted: Sun, Jun 22 2008 at 05:11PM

Hope you sort it out, that’s very frustrating.

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Aleida 
My Blog:
scrappingrican

 Studio Calico

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Greta
2107 posts
Posted: Sun, Jun 22 2008 at 07:17PM

Were you able to log in? Okay, never mind…if you weren’t, obviously you couldn’t respond. lol. I sure hope you’re able to get in without trouble.

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sangeetakamath
74 posts
Posted: Sun, Jun 22 2008 at 09:27PM

I have been having this trouble for abt 2 weeks now.  I used to use the Safari browser.  Switched to Firefox and have no issues now.  Hope this helps.

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akaliz
2085 posts
Posted: Sun, Jun 22 2008 at 09:34PM

firefox seems to work better for me on everything (rather than ie). but as ann-marie said and clear your cookies every once in a while. you will lose you ‘keep me logged in’ info, but it may help.

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liz
life at the polka dot house

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tallynt
5 posts
Posted: Mon, Jun 30 2008 at 01:52PM

seems to still be happening but I have managed to log in again, thanks for responding!! Hopefully I can fix it soon.

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danzer53
534 posts
Posted: Mon, Jun 30 2008 at 02:51PM

HIIIIIIII friend!!!

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~Vanessa

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