We are so grateful for the support of our subscribers. Without you, we wouldn't be providing new, beautiful products each month. To show our appreciation, we sought to rework our rewards program with subscribers in mind: make earning rewards faster and easier for you to purchase the paper-crafting supplies you need and want!
Three tiers
The Rewards Program contains three tiers as shown in the chart below. To add greater flexibility, subscribers are eligible based on subscription length OR amount spent in a rolling 12-month period.
Track your progress
You may visit the My Rewards tracker in your account dashboard to track your current status. The tracker will show how close you are to becoming a Rewards member or how close you are to entering a new tier of membership. (Anyone who qualifies via spend without an active subscription will have an active dashboard by the end of September 2016.)
More discounts. More often.
On top of regular discounts in the Studio Calico Shop, Calico Classrooms and our digital shop that are automatically applied to every order you make, our Rewards subscribers will also receive exclusive promotions and discounts periodically. We are excited to share the tiers below!
*Must start a conversation with Customer Service by the 25th of the month.
Please take a look at the FAQs we have compiled for your convenience. As always, if you have any questions whatsoever, please start a conversation our Customer Service team.
Studio Calico Rewards Program FAQs
When will this go into effect?
The new rewards program was initially introduced in January 1, 2016 and has been amended effective August 1, 2016 to include members without an active subscription. This means that you could qualify for the program based on spend alone.
How can I tell which tier I am in?
You may view your current rewards status, as well as how close you are to entering the next tier, in a “My Rewards” section in your account dashboard. (Note: This feature is currently active for those with an active subscription. Anyone who qualifies via spend without an active subscription will have an active dashboard by the end of September.)
Are Calico Points going away completely?
Yes.
What will happen to the Calico Points that I have right now?
Your remaining Calico Points will still expire in one year's time from the date they were issued. Please be sure to spend any remaining points that you have accumulated prior to expiration.
Can I switch subscriptions?
Once you qualify for the first tier of the Rewards program, you are considered a rewards member. As a rewards member you may switch your active subscription at anytime and still receive the lowest commitment price. If you choose to cancel this subscription the cancellation fee is waived only if you notify us by the 25th of the month.
Will I continue to get a special discount on add-ons?
Yes! Rewards members enjoy discounts on add-ons and other items. Your level of discount will depend on your tier. Consult your dashboard to view your current tier. https://www.studiocalico.com/dashboard
Will we still have priority shipping?
Due to operational changes to increase shipping efficiency, we will no longer offer priority shipping to Rewards members. However, due to the efficiency improvements we have made, we anticipate Reward members will experience no significant changes in when their orders are shipped out.
Does my monthly subscription contribute towards my tier?
Yes, subscription and kit costs are included in this qualifier along with shop and add-on purchases.
What do I have to do to remain in the current tier that I’m in?
Tier levels are met by time spent as a Studio Calico subscriber, or by purchase amount in the past 12 months.
If you have a achieved a tier level by meeting a monetary requirement, you could fluctuate levels based on your past twelve months spend. Make sure to check your My Rewards dashboard periodically. https://www.studiocalico.com/dashboard
Do my discounts apply to sale items?
No, you will receive whatever is the greater discount.
Can my discounts be combined with promo codes?
Your Rewards member discount cannot be combined with promo codes. If you apply a promo code that is a greater discount than your Rewards discount, the promo code will be applied. For example, if you use a code which discounts pigment stamps by 40%, this will not be stacked with your Rewards discount unless specified within the promotion.
Can I start a subscription during a promotion?
You are welcome to start a subscription during a promotion however you will be subject to cancellation fees regardless of your Rewards status.
What is the annual gift?
Our annual gift for gold tier subscribers is our special way of saying thank you for your support! This gift is exclusive and will be mailed directly to you. We reserve the right to send you additional little tokens of gratitude at anytime.
When this program begins, do I have to start from the lowest tier?
Your current Rewards Subscriber tier is based on the cumulative amount of time you have been a Studio Calico subscriber and/or your purchase amount of the current calendar year.
When is the deadline to switch my subscription type, should I choose to utilize this benefit?
As a Rewards member, you have the option to switch your current subscription to any different subscription type at the end of your original commitment and keep your Rewards status. Changes to subscription type must be received before the 25th of the month. Please update your subscriptions preferences by starting a conversation with Customer Service. Want to see when you started your subscription? Click here to view your account details.