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Studio Calico accepts Visa, Mastercard, American Express, Discover, JCB, and Diners Club cards. Debit cards that are backed by any of the above listed cards are accepted as well. You may change your billing information at any time by accessing your account preferences.
A complete list of kit contents are included in each item description as well as a photo of each. Content and descriptions for all classes are listed as well. Please review all items carefully before a purchase is made as all sales are final, including orders not yet shipped. All items in your cart are listed for review before purchase. In addition, completed orders are listed on your dashboard. Please review those items, as these terms apply to duplicate items as well.
For subscribers, kits will be shipped by the 10th of the month provided the order and payment was received by the 6th. Mid-month orders entered between the 10th and the end of the month will ship within 24 business hours. Additional orders placed after the 1st and before the 6th of the month will be shipped along with monthly kits, between the 6th and the 10th of each month.
Shipping costs are based on three factors. Those three factors are your location, the level of service you choose and the weight of your order. See the shipping page for your service level options. All shipping costs are available at checkout and will adjust in real time as you add or subtract items from your cart. Again, please see our shipping page for more information
You can change your shipping service preference at any time on your profile page. You also will have the option to choose your shipping service at checkout on every order you place. You cannot make changes to bundled orders once orders have been charged at 12am on the 6th of each month.
Subscribers who live in Kentucky and Missouri will have sales tax listed at checkout as a separate line item. These taxes are imposed by the state on the purchase of goods and services and are not limited to Studio Calico. The applicable rate is set by each state respectively.
Month-to-month commitment means that you are signing up for a recurring monthly subscription. This is a good option for people who might want to try out the kits before agreeing to a longer commitment.
Gift cards may be purchased and gifted for use toward shop products and subscriptions. Gift cards may be used to pay for your first month's subscription, however, you will be required to enter a valid debit/credit card for future, recurring monthly subscription charges. Gift cards are non-refundable.
Don't see your question?Check out our FAQ page or contact us.