Can I cancel a subscription?
To cancel a subscription, you must start a conversation with us. Please note that in order to allow adequate time for us to process subscription orders, subscription orders cannot be cancelled from the 1st of the month through the 5th of the month. After your subscription order has shipped, you can contact us and we will process your cancellation.
If you have a month to month subscription and you request to cancel after the 25th of the month, there will be a $15 cancellation fee. For subscriptions with a six month or twelve month commitment, you will be charged 50% of your remaining commitment at the time of cancellation. Six month and twelve month subscriptions will not incur an additional $15 cancellation fee if they are cancelled after the 25th of the month.