Updated Dates for Sneaks & Reveal
Along with the new site, we'll be shifting the dates of our monthly product sneak peek and reveal. Based off the feedback that sometimes our lingo isn't always intuitive and can be difficult for our newer members to know how it all works here, Sneak Peeks will now be referred to as "Preview".
A few notes about the new dates and times:
These dates and times are easier to remember.
They are during our business hours so we can serve our customer's needs more promptly.
By shortening the time between Preview and Reveal, we’re able to provide continued inspiration for the current kit.
We are still committed to shipping packages by the 10th. Bundling will occur between the 1st through the 5th. Subscription orders will be charged on the 6th.
The last day to cancel your subscription without incurring cancellation fees will be the 25th.
There will be additional products to purchase at Preview with no additional shipping and will be included in your subscription box.
Last Call will be the 4th through the 5th.
Starting in July, Classrooms will launch on the 22nd. June's class will launch on the 25th.
Updated: Recent survey results plus our site analytics show that the majority of our customers don't look at or use the Purchase Planner and therefore we will no longer publish this guide. Instead of a Purchase Planner, we have a replacement guide for Preview in July.
You’ll get a handy dandy schedule in your next subscription box with these dates and times!
We recognize that this timing may not be convenient to everyone around the world and we apologize for any inconvenience these time changes may cause you.
If you have any questions please open a conversation with Customer Service.
For all who are reading this blog, don't forget to check out the blog post from yesterday titled "New Site Coming Soon!". There is no such thing as a no shipping fee at Studio Calico anymore. They have embedded the shipping fee in the cost of the kits and increased their pricing. Don't take my word for it though. Go read the blog, April Foster's deceiving response, and the 96 comments that are currently posted there saying the same thing. Don't let Studio Calico take advantage of your customer loyalty. Stay informed of their manipulative marketing techniques.
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How come it says subscriber presale the 1st at 11am in one box and then subscribers presale the 1st at noon in the other box?
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This is helpful - thank you :)
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I'm finding this chart confusing... Is the subscriber presale on the 1st at 11am or on the 1st at noon?
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The one box refers to the chat times, and the other box refers to the actual sale start time. Subscriber Presale chat is at 11 am and the Presale is at noon. @karenlee3
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I think the live chat for the presale starts at 11am, then the actual presale starts at noon.
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Ahhhhhhhh once again contradicting info...... is presale for subbers at 11am or at noon?
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it's confusing - it says subscriber presale in one box at 11 am but in another at 12 noon? WHICH IS IT?
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Ah! I get it. Thanks for the clarification @christinepalka & @Stentifordjo
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Please reference the header for each section. The Subscriber Live Chat is at 11am, the Subscriber Presale Shopping is at Noon.
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@AMBERHOUSLEY- So there will be THREE CHATS? one on the 22nd, then on the first one at 11 am for the presale; then at 2pm for the reveal??????????????????
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Yes @lilfeet79, that is the same as in the past.
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You have to look at the pictures. There are different times for LIVE CHAT and another box with SHOP. Both boxes say subscriber pre-sale. 11:00 a.m. for CHAT and 12:00 for SHOP.
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just to clarify does this start with the july kits? July 1st will be presale not june 27th?
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yes @agtsnowflake - This will start with the July kit Reveal
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Damn, the date change for reveal means I'll never receive the kit before the end of the month as an international now! Luckily I'm usually around a month behind! I'd like to know what the updated shipping cost for internationals is, maybe that might be an idea!
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So will preview for subbers be the 22nd this month then @AmandaM?
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@AmandaM when will we get the purchase planner?
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Is presale now on the 1st?
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2pm reveal kind of screws the people who work for a living :(
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Thank you very much for the time timetable. I'd appreciate it very much if you add information on international shipping during bundle time. (It only mentions no shipping fee for domestics.)
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Will this cause PL cards to be dated? I am in Canada and usually I don't bundle anything to my order so I get the slowest shipping. If kits are shipped out starting 5th, I won't receive them until the last week of the month which will cause certain event/season/monthly cards to be outdated by the time I receive them. Will we be getting more generic cards after this change?
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This is disappointing. The new schedule will make it virtually impossible for any of us who work to participate in chats, sneaks, presale and reveal. :(
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I for one, found the Purchase Planner very helpful. Sorry to see it go. Will the Peek at New Kits be on our Dashboards?
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Just another epic fail by SC. How is the 3 hour delay( as opposed to the 12 hour delay previously) change beneficial to anyone???
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