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New Site Coming Soon!

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This chart demonstrates current pricing (plus shipping) in italics vs. new pricing (plus handling fees) in bold:

Domestic customers, here are the new pricing plan options:

Scrapbook Kit (shipping included)

Card Kit (shipping included)

(shipping included)

Planner Kit (shipping included)

Domestic Shipping Changes

Free Shipping During Bundling.

Free shipping with $79 purchase. If you choose to shop outside of the bundling window, the $79 threshold will still allow you to enjoy free shipping.

International Shipping Changes

Low Handling Fee.

*Free Shipping applies to Economy Shipping only. Shipping charges may apply with more kits. Our updated shipping FAQ’s will have more details once the new site launches.

**No additional shipping charge applies to Economy Shipping only. Shipping charges may apply with more kits. Our updated shipping FAQ’s will have more details once the new site launches.

Current Subscribers

Choose Your Plan. Not sure which plan you'd like? You've got plenty of time to decide. Once you make your decision, simply open up a conversation with our Customer Service team once the new site launches and they will help you. All subscribers with a remaining commitment will have their cancellation fee waived provided they are selecting one of our new plans. If you haven't switched by January 1, we'll place you in our month-to-month subscription plan at the new month-to-month price. If you decide you'd prefer a

Rewards Program. not

Cancellation Policy

Please start a conversation with our Customer Service team

If you have a month-to-month subscription and request to cancel after the 25th of the month, there will be a $15 cancellation fee. For subscriptions with a six month or twelve month commitment, you will be charged 50% of your remaining commitment at the time of cancellation. Six month and twelve month subscriptions will not incur an additional $15 cancellation fee if they are cancelled after the 25th of the month.

Update - A response to your questions from our CEO, April Foster:

Late last year and early this year, we took a hard look at how to make sure we could maintain price stability while still providing inspiration, education, and high quality products. We needed to make sure we didn't have money spent on wasted inventory which most certainly would result in price increases which we haven't done in 8 years and we didn't want to start doing now.

Instead, we chose to be better predictors of inventory which means a requiring a commitment from our customers. By accurately predicting quantities, we would not need to raise prices, which after listening to our customers and focus groups, we determined was the correct course of action.

As always, we will continue to reward our customers, especially the most loyal. We wouldn't be here without you! Our current practice is to ship rewards orders on the first day of shipping, and we have not discussed changing that benefit. However, we are constantly reviewing our perks and trying to improve them, and we have been collecting information from our customers on what's important to you as a rewards member. We're in the early stages of analysis there, but do plan to make a change later this year or early next year so we can change as your needs change and as our offering grows.

I understand the concern about canceling with a penalty. If an emergency arises, please let our CS team know and they will work with you as they have in the past. We are real people here with compassion and big hearts and want to always do what's right for you.

Especially for internationals, we couldn't sustain the current model considering shipping costs and excess inventory. In exchange for your commitment, we are giving you the least expensive price, along with 6 months to think about what's the best option for you.

In closing, for those currently subscribing, you have 6 months to enjoy all the benefits you are used to, but at the lowest price. That gives you time to understand how these changes have affected you, your buying habits, and make a decision on whether to stay at the month-to-month price or make a larger commitment.

That's it for now! We'll be continuing with more site updates later this week. If you have any questions please open a conversation with Customer Service.

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